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Privacy Policy

Firefly – Privacy Statement:

Privacy Policy:

At Firefly we understand and agree that privacy is the utmost importance and we are committed to protecting the privacy of all our users. Any information you provide to us is kept private and confidential, we will not release your information to anyone else without your knowledge.

The following information is designed to help users understand how we gather information and what information we gather from our site to assist you and your needs the best.

As part of our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

EU General Data Protection Regulation 2018 (GDPR)

Should you choose to contact us using the contact form on our Contact us page, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors.

Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.

As a customer you have the right to ask us for verification that your personal data is accurate and up to date and require us – as the case may be with respect to the applicable law – to make any necessary changes.

You can help us by making sure your contact information and default settings are correct, complete and up to date. You may also request a copy of your personal data by contacting us via e-mail or telephone.

If you wish to stop receiving email newsletters, click on the unsubscribe link on any of the newsletters. We will retain your information for as long as required to deliver your service, agreement or resolve any issues.

Our website may contain links to other sites. Please understand we are not responsible for the privacy policies or practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.

Our privacy policy may change from time to time to conform with legislation and/or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
Cookie Policy
Cancellation Policy

Should you wish to cancel a reservation prior to arrival, the Firefly has a strict policy of 48 hours notice. In the event of the Firefly not being notified of a cancellation the first night's accommodation will automatically be charged to your credit card. Please phone or email the Firefly direct in order to cancel your reservation.
Health & Safety Info
Adventure awaits once again at Firefly. We have re-opened our doors and are so excited to welcome our guests back. Whether you're out exploring all that Bray has to offer, or settling into your little oasis, we hope you enjoy your stay with us and can rest easy, knowing we have put strict health and safety procedures in place.

THE DETAILS
- Firefly is a completely automated hotel so there is no need to check in with a member of staff. You will receive an email to check in online 24 hours prior to arrival, once checked in your virtual key will be sent to your smartphone.
- All rooms undergo thorough sanitisation before your arrival.
- All linens and towels are washed externally to the highest standard in accordance with the HSE Guidelines.
- We have increased our cleaning schedule of all public corridors.
- All bookings are flexible and we are allowing cancellations or changes with no cancellation fee up until 3pm the day before your arrival.

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Why Book With Us?

Why Book With Us?

No Queues! Speedy Online Check in

Best Rate Guaranteed When booking direct

Free Cancellation When cancelled 48 hours in advance

Self Service check-in

Firefly

Book Your Stay

Why Book With Us?

No Queues!

Speedy Online Check in
Best Rate Guaranteed

When booking direct
Free Cancellation

When cancelled 48 hours in advance
Self Service check-in